Features are authored articles. Signals are curated summaries.

Insights

This is where we share what we’re learning.
Some pieces are written from firsthand experience. Others are short signals highlighting ideas worth paying attention to.

Signal

When Generative AI Breaks Production: Lessons from a CDO

A CDO learned the hard way that generative AI is great for prototypes but dangerous in production. Here’s the framework they built to fix it.

Signal

Generative AI Is Rewriting Who Owns Advertising — and Who’s Liable

A Carl’s Jr. campaign using AI-generated assets surfaces urgent questions about authorship, consent, and brand risk — and what marketing teams must govern before it’s too late.

Signal

Why Your AI Strategy Is Failing — And It’s Not the Technology

Beliefs shape AI adoption more than any tool or budget. If your team’s mindset isn’t ready, your AI strategy won’t stick — no matter how good the technology is.

Signal

How OCBC Used Generative AI Role-Play to Double Advisor Appointments in 90 Days

OCBC Bank’s GenAI-powered sales training programme doubled advisor appointments and drove 50% revenue growth in just 90 days — a replicable model for any enterprise.

Signal

From AI Insight to AI Action: New Partnership Targets Operational AI for Complex Missions

A new partnership between Culmen International and Syntes AI is closing the gap between AI analytics and real-world action with a governed operational AI platform.

Signal

Adobe Firefly AI Assistant Brings Agentic Creativity to the Creative Cloud

Adobe’s Firefly AI Assistant can now autonomously orchestrate complex creative workflows across its entire Creative Cloud — a major step toward agentic content production.

Signal

PwC Research: Only 20% of Companies Are Capturing 74% of AI’s Value

New PwC research shows just 20% of companies are capturing nearly 74% of AI’s economic value — and the gap is widening fast.

Signal

Communities Fight Back Against Data Centers — Using the Same AI That Built Them

AI is now being used to resist AI infrastructure — as communities across the US push back on data center expansion with the same tools driving it.

Signal

Salesforce Is Building the Agentic Enterprise — Starting with South Africa

Salesforce’s Agentforce platform is redefining enterprise CRM with fully autonomous AI agents — and the numbers are already telling a compelling story.

Signal

Shopify's AI-Powered Online Store Features Help Merchants Thrive in Slowing Ecommerce Market

Shopify enhances its Online Store with AI personalization to help merchants boost sales despite ecommerce slowdown and rising consumer caution.

Signal

Systems Intelligence vs. Chatbot Band-Aids: Why AI Strategy Requires Real Integration

Why chatbots alone fall short of true AI strategy. Discover how systems intelligence and middleware transform organizational efficiency.

Signal

Tesco Deepens AI Capabilities with Adobe Partnership to Personalize Customer Experiences

Britain's largest retailer partners with Adobe to deliver AI-powered personalization across its 24-million-household loyalty program.

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Insights

When Generative AI Breaks Production: Lessons from a CDO

Generative AI Is Rewriting Who Owns Advertising — and Who’s Liable

Why Your AI Strategy Is Failing — And It’s Not the Technology

How OCBC Used Generative AI Role-Play to Double Advisor Appointments in 90 Days

From AI Insight to AI Action: New Partnership Targets Operational AI for Complex Missions

Adobe Firefly AI Assistant Brings Agentic Creativity to the Creative Cloud

PwC Research: Only 20% of Companies Are Capturing 74% of AI’s Value

Communities Fight Back Against Data Centers — Using the Same AI That Built Them

Salesforce Is Building the Agentic Enterprise — Starting with South Africa

Shopify's AI-Powered Online Store Features Help Merchants Thrive in Slowing Ecommerce Market

Systems Intelligence vs. Chatbot Band-Aids: Why AI Strategy Requires Real Integration

Tesco Deepens AI Capabilities with Adobe Partnership to Personalize Customer Experiences

Got a project in mind?
Hit me up.

Ready to move with clarity?

Insights

When Generative AI Breaks Production: Lessons from a CDO

Generative AI Is Rewriting Who Owns Advertising — and Who’s Liable

Why Your AI Strategy Is Failing — And It’s Not the Technology

How OCBC Used Generative AI Role-Play to Double Advisor Appointments in 90 Days

From AI Insight to AI Action: New Partnership Targets Operational AI for Complex Missions

Adobe Firefly AI Assistant Brings Agentic Creativity to the Creative Cloud

PwC Research: Only 20% of Companies Are Capturing 74% of AI’s Value

Communities Fight Back Against Data Centers — Using the Same AI That Built Them

Salesforce Is Building the Agentic Enterprise — Starting with South Africa

Shopify's AI-Powered Online Store Features Help Merchants Thrive in Slowing Ecommerce Market

Systems Intelligence vs. Chatbot Band-Aids: Why AI Strategy Requires Real Integration

Tesco Deepens AI Capabilities with Adobe Partnership to Personalize Customer Experiences

Got a project in mind?Hit me up.

Ready to move
with clarity?

Got a project in mind?
Hit me up.