Features are authored articles. Signals are curated summaries.

Insights

This is where we share what we’re learning.
Some pieces are written from firsthand experience. Others are short signals highlighting ideas worth paying attention to.

Signal

State Farm Forces 19,000 Agents to Adopt AI Tools or Exit—With a $300K Buyout Option

State Farm is forcing 19,000 agents to adopt AI tools or take buyouts up to $300K—a major signal of how competitive pressure is reshaping insurance distribution.

Signal

Why Autonomous AI Agents Are Becoming Enterprise Security's Biggest Blind Spot

Autonomous AI agents inherit full user credentials and fail silently—here's why that makes them enterprise security's most underestimated risk.

Signal

Medallia Secures $150M and $500M AI Investment Pledge After Ownership Shift From Thoma Bravo

Medallia's $500M AI investment pledge signals that enterprise CX platforms must move from feedback collection to autonomous action—or get left behind.

Signal

San José Trained 1,000 City Employees to Build AI Tools — By Asking Them What They Actually Need

San José’s voluntary AI training program has reached 1,000 employees, who are building their own workflow tools — by starting with what frontline workers said they actually needed.

Signal

How C3 Generative AI Is Becoming the Quiet AI Layer Inside Salesforce

C3 Generative AI for CRM lets Salesforce users ask plain-English questions about deals, accounts, and opportunities — turning CRM navigation into a conversation.

Signal

Maryland Appoints Responsible AI Advisor as 50+ State Agencies Deploy Generative AI

Maryland is scaling AI across 50+ state agencies and appointing a dedicated Responsible AI advisor — a model for how governments are pairing rapid adoption with oversight.

Signal

Why Off-the-Shelf AI Isn’t Closing the Productivity Gap — and What Custom Builds Can Do Instead

Off-the-shelf AI tools are growing fast but delivering little. Custom-built AI with content graphs and governed agents is where the real productivity gains are hiding.

Signal

Taboola Opens Its AI Monetization Engine to Chatbots and Virtual Assistants

Taboola is bringing its AI advertising engine to chatbots and virtual assistants, turning high-intent conversational queries into monetizable ad opportunities.

Signal

Pinterest Launches AI Marketing Suite at Cannes 2026: Business Assistant, MCP, and Ask Pinterest

Pinterest launches Business Assistant, MCP, and Ask Pinterest at Cannes 2026 — bringing AI-powered discovery, creative automation, and conversational shopping to marketers.

Signal

53% of Small Businesses Say Better AI Skills Would Improve Their Work — A New Partnership Is Trying to Deliver Them

New research shows 53% of SMEs believe AI skills would improve their work — a new Sage, Google, and Multiverse partnership is designed to close the gap for small businesses.

Signal

Financial Services Firm SEI Creates Three New AI Leadership Roles to Move From Pilot to Production

SEI restructured its leadership with three new AI roles, signaling how financial services firms are shifting from AI experimentation to operational deployment with clear accountability.

Signal

Regulators Said Nothing About GenAI — That Doesn’t Mean Banks Are Off the Hook

US regulators excluded generative AI from new model risk guidance — but that exclusion doesn’t remove banks’ obligation to govern it. Here’s what the gap looks like in practice.

Ready to move with clarity?

Insights

State Farm Forces 19,000 Agents to Adopt AI Tools or Exit—With a $300K Buyout Option

Why Autonomous AI Agents Are Becoming Enterprise Security's Biggest Blind Spot

Medallia Secures $150M and $500M AI Investment Pledge After Ownership Shift From Thoma Bravo

San José Trained 1,000 City Employees to Build AI Tools — By Asking Them What They Actually Need

How C3 Generative AI Is Becoming the Quiet AI Layer Inside Salesforce

Maryland Appoints Responsible AI Advisor as 50+ State Agencies Deploy Generative AI

Why Off-the-Shelf AI Isn’t Closing the Productivity Gap — and What Custom Builds Can Do Instead

Taboola Opens Its AI Monetization Engine to Chatbots and Virtual Assistants

Pinterest Launches AI Marketing Suite at Cannes 2026: Business Assistant, MCP, and Ask Pinterest

53% of Small Businesses Say Better AI Skills Would Improve Their Work — A New Partnership Is Trying to Deliver Them

Financial Services Firm SEI Creates Three New AI Leadership Roles to Move From Pilot to Production

Regulators Said Nothing About GenAI — That Doesn’t Mean Banks Are Off the Hook

Ready to move
with clarity?