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Features are authored articles. Signals are curated summaries.

Insights

This is where we share what we’re learning.
Some pieces are written from firsthand experience. Others are short signals highlighting ideas worth paying attention to.

Signal

Generative AI Has Made Identity Theft an Industrial-Scale Problem

May 11, 2026
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5 min read
May 11, 2026
May 11, 2026
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5 min read

Autonomous agents and AI tools are supercharging identity theft, with fraud losses topping $534 billion annually—and Experian expects agentic AI to be the primary driver in 2026.

Signal

How Nonprofits Are Building Their Own AI Agents for Free

May 11, 2026
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5 min read
May 11, 2026
May 11, 2026
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5 min read

A free three-part AI literacy course is helping nonprofit workers build custom AI agents—and the results may outperform expensive vendor tools.

Signal

When 'AI-First' Meets Creative Pushback: Why Subnautica 2 Chose to Skip Generative AI

May 11, 2026
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5 min read
May 8, 2026
May 11, 2026
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5 min read

A major publisher says it's 'AI-first' — but its developers didn't get the memo. What that gap reveals about AI adoption in creative organizations.

Signal

The Best AI Literacy Courses for 2026: Build Fluency Before Your Competition Does

May 11, 2026
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5 min read
May 8, 2026
May 11, 2026
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5 min read

AI literacy is now a baseline workforce expectation. Here are the best courses to get your team — and yourself — up to speed.

Signal

Salesforce's Agentforce AI Strategy Drives Stock Rally After Record Q4 Earnings

May 11, 2026
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5 min read
May 8, 2026
May 11, 2026
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5 min read

Salesforce's AI-driven Agentforce platform helped the company beat earnings by 25% and send shares climbing over 3%.

Signal

Sony's AI Playbook: How PlayStation Is Using Generative AI to Augment Game Development

May 11, 2026
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5 min read
May 8, 2026
May 11, 2026
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5 min read

Sony says AI is a 'powerful tool' for PlayStation game development — but the vision, design, and emotional impact will always come from human talent.

Signal

Sage Launches Agent Builder and AI Gateway to Help Partners Build Smarter Business Workflows

May 11, 2026
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5 min read
May 8, 2026
May 11, 2026
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5 min read

Sage's new AI development tools make it easier for partners to build, deploy, and monetize solutions across its accounting and ERP products.

Signal

Why Your AI Strategy Is Stalling — And Who Needs to Own It

June 23, 2026
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5 min read
May 6, 2026
June 23, 2026
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5 min read

Forming a committee isn't an AI strategy — it's a stall tactic. AI transformation requires executive ownership, not delegation.

Signal

The Real CRM AI Problem Isn't the Technology — It's Orchestration

June 23, 2026
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5 min read
May 6, 2026
June 23, 2026
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5 min read

AI pilots look great. Live CRM deployments often don't. The difference isn't the model — it's whether businesses can orchestrate AI across fragmented data and workflows.

Signal

Real Estate Marketing Gets a Full-Stack AI Upgrade With Luxury Presence's New Platform

June 23, 2026
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5 min read
May 6, 2026
June 23, 2026
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5 min read

Luxury Presence launched an AI-driven platform combining CRM, social media, and listing ads — ending the 12-tool fragmentation problem for real estate agents.

Signal

China Has Become the World's Largest Real-Time Testing Ground for AI Tools

June 23, 2026
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5 min read
May 6, 2026
June 23, 2026
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5 min read

China has become the world's largest live AI testing ground. With 600M users and agentic AI in everyday workflows, what's happening there will shape global standards.

Signal

AI Fluency Is the New Leadership Skill — And Most Executives Don't Have It

June 23, 2026
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5 min read
May 6, 2026
June 23, 2026
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5 min read

Most leaders can use AI. Very few can govern it. Here's why AI fluency — not tool fluency — is the real competitive edge in 2026.