Features are authored articles. Signals are curated summaries.

Insights

This is where we share what we’re learning.
Some pieces are written from firsthand experience. Others are short signals highlighting ideas worth paying attention to.

Signal

Samsung Adopts ChatGPT, Gemini, and Claude After Lifting Three-Year Generative AI Ban

Three years after banning ChatGPT over a data leak, Samsung is deploying three generative AI platforms enterprise-wide and training every employee by year-end.

Signal

Three GenAI Use Cases for Small Manufacturers That Pay Off Without an IT Overhaul

Document automation, internal knowledge search, and sales support are three generative AI use cases small manufacturers can deploy without an IT overhaul.

Signal

How New York Life's Comms Team Reached 90% Daily AI Use in 22 Months

New York Life's communications team reached 90% daily AI use in 22 months — here are the nine lessons that made the difference.

Signal

Amazon Workers Mock Internal AI Tool 'Kiro' as Enterprise Adoption Struggles

Amazon workers share memes mocking internal AI tool Kiro and game AI leaderboards with junk prompts — mirroring backlash at Google.

Signal

Kraken and Sierra Deploy Autonomous AI Agents Across 1.3 Million Utility Customer Accounts

Kraken's Autonomous Agents, built with Sierra, went live at a major energy utility in four weeks and now cover 1.3 million customer accounts.

Signal

Shadow AI Is a Corporate Liability: 66% of Workers Use Unauthorized AI Tools

Two-thirds of office professionals use AI tools not approved by their employer — and over 30% are feeding confidential data to public models.

Signal

AI-Powered Kubernetes Cost Optimization: Komodor Targets Stranded Cluster Capacity

Komodor's AI platform identifies stranded Kubernetes capacity — the reserved-but-unused compute that quietly inflates infrastructure costs — and automates right-sizing.

Signal

Inside Rocket CRM's Marketing Automation: How Trigger-Based Workflows Drive Customer Engagement

Rocket CRM's trigger-based marketing automation fires on customer behavior rather than schedules — with AI optimizing which sequences drive conversion and retention.

Signal

The Hidden Cost of AI at Work: UK Employees Spend 6 Hours Weekly 'Botsitting'

UK workers spend 6 hours weekly 'botsitting' AI — catching errors, reloading context, and supervising tools that create overhead instead of saving time.

Signal

How to Detect and Counter Bias in Everyday AI Tools Like ChatGPT and Claude

Research reveals generative AI carries measurable bias by race, disability, and dialect. Here are 3 evidence-based tests to catch and correct it.

Signal

AI-Powered Kubernetes Cost Optimization: Komodor Targets Stranded Cluster Capacity

More than 30% of Kubernetes cluster capacity is typically stranded by reliability rules and scheduling constraints. Komodor’s new AI tools aim to fix that structurally.

Signal

Inside Rocket CRM's Marketing Automation: How Trigger-Based Workflows Manage Customer Engagement at Scale

Rocket CRM outlines how its Marketing Automation feature builds multi-step workflows with segmentation, conditional logic, and cross-channel support tied to real-time CRM data.

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Insights

Samsung Adopts ChatGPT, Gemini, and Claude After Lifting Three-Year Generative AI Ban

Three GenAI Use Cases for Small Manufacturers That Pay Off Without an IT Overhaul

How New York Life's Comms Team Reached 90% Daily AI Use in 22 Months

Amazon Workers Mock Internal AI Tool 'Kiro' as Enterprise Adoption Struggles

Kraken and Sierra Deploy Autonomous AI Agents Across 1.3 Million Utility Customer Accounts

Shadow AI Is a Corporate Liability: 66% of Workers Use Unauthorized AI Tools

AI-Powered Kubernetes Cost Optimization: Komodor Targets Stranded Cluster Capacity

Inside Rocket CRM's Marketing Automation: How Trigger-Based Workflows Drive Customer Engagement

The Hidden Cost of AI at Work: UK Employees Spend 6 Hours Weekly 'Botsitting'

How to Detect and Counter Bias in Everyday AI Tools Like ChatGPT and Claude

AI-Powered Kubernetes Cost Optimization: Komodor Targets Stranded Cluster Capacity

Inside Rocket CRM's Marketing Automation: How Trigger-Based Workflows Manage Customer Engagement at Scale

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Ready to move with clarity?

Insights

Samsung Adopts ChatGPT, Gemini, and Claude After Lifting Three-Year Generative AI Ban

Three GenAI Use Cases for Small Manufacturers That Pay Off Without an IT Overhaul

How New York Life's Comms Team Reached 90% Daily AI Use in 22 Months

Amazon Workers Mock Internal AI Tool 'Kiro' as Enterprise Adoption Struggles

Kraken and Sierra Deploy Autonomous AI Agents Across 1.3 Million Utility Customer Accounts

Shadow AI Is a Corporate Liability: 66% of Workers Use Unauthorized AI Tools

AI-Powered Kubernetes Cost Optimization: Komodor Targets Stranded Cluster Capacity

Inside Rocket CRM's Marketing Automation: How Trigger-Based Workflows Drive Customer Engagement

The Hidden Cost of AI at Work: UK Employees Spend 6 Hours Weekly 'Botsitting'

How to Detect and Counter Bias in Everyday AI Tools Like ChatGPT and Claude

AI-Powered Kubernetes Cost Optimization: Komodor Targets Stranded Cluster Capacity

Inside Rocket CRM's Marketing Automation: How Trigger-Based Workflows Manage Customer Engagement at Scale

Got a project in mind?Hit me up.

Ready to move
with clarity?

Got a project in mind?
Hit me up.