Features are authored articles. Signals are curated summaries.

Insights

This is where we share what we’re learning.
Some pieces are written from firsthand experience. Others are short signals highlighting ideas worth paying attention to.

Signal

Why AV Integrators Are Cautious About AI — And What Needs to Change

The commercial AV industry is caught between AI's promise and real-world risk. Here's why dealers are holding back — and what needs to change.

Signal

How the IRS Is Using AI to Select Audit Targets and Detect Tax Fraud

The IRS is using AI to do more with fewer auditors — scoring returns for risk and detecting patterns that human reviewers would miss. Here's what that means for taxpayers.

Signal

5 Prompts That Reduce AI Hallucinations in ChatGPT, Claude, and Gemini

AI hallucinations are still a real problem. These 5 reusable prompts have become one tester's daily workflow for getting more reliable answers from any chatbot.

Signal

3 Generative AI ETFs Worth Watching: CHAT, IGPT, and WISE Compared

Not all 'AI ETFs' are created equal. Three funds — CHAT, IGPT, and WISE — stand out for actually tracking the generative AI theme. Here's how they compare.

Signal

How to Use AI Tools to Scale Your Content Strategy in 2026

AI tools are reshaping how marketing teams plan, create, and distribute content. Here's how to use them to scale without sacrificing quality.

Signal

How Trip.com Is Using AI to Transform Tourism Discovery in 2026

Trip.com's Shanghai forum reveals a detailed AI playbook for tourism — covering product discovery, smart ticketing, and content-led booking. The model has lessons for any business where discovery precedes purchase.

Signal

UN Warns Generative AI Risks Becoming a Modern-Day Frankenstein

The UN's top human rights official warns that without regulation, generative AI could undermine fundamental rights — a signal that business AI deployment is entering a new governance era.

Signal

YouTube AI Labels Move to Visible Spots: What Marketers Must Know

YouTube's generative AI labels are moving to positions viewers will actually see. Here's what the May 2026 update means for creators, advertisers, and the future of AI content disclosure.

Signal

AI Tools for Customer Support: What's Working in 2026

AI is reshaping customer support — and the data shows what's working. From autonomous ticket resolution to conversation analytics, here's what businesses are actually deploying in 2026.

Signal

Freiburg University Sets Generative AI Guidelines for Teaching in 2026

Freiburg University's new generative AI guidelines for teaching signal where institutional AI policy is headed — and what the next workforce will look like when it arrives.

Signal

Flathub Just Banned AI-Generated Apps — A Signal of Where Open Source Is Headed

Flathub banned AI-generated apps and submissions on May 29. It's one of the clearest examples yet of platform-level generative AI governance in action.

Signal

What Universities Are Getting Right (and Wrong) About Generative AI Governance

Most institutions are still governing AI with blank-slate policies. Here's what tiered disclosure, human-in-the-loop requirements, and AI literacy programs actually look like in practice.

Ready to move with clarity?

Insights

Why AV Integrators Are Cautious About AI — And What Needs to Change

How the IRS Is Using AI to Select Audit Targets and Detect Tax Fraud

5 Prompts That Reduce AI Hallucinations in ChatGPT, Claude, and Gemini

3 Generative AI ETFs Worth Watching: CHAT, IGPT, and WISE Compared

How to Use AI Tools to Scale Your Content Strategy in 2026

How Trip.com Is Using AI to Transform Tourism Discovery in 2026

UN Warns Generative AI Risks Becoming a Modern-Day Frankenstein

YouTube AI Labels Move to Visible Spots: What Marketers Must Know

AI Tools for Customer Support: What's Working in 2026

Freiburg University Sets Generative AI Guidelines for Teaching in 2026

Flathub Just Banned AI-Generated Apps — A Signal of Where Open Source Is Headed

What Universities Are Getting Right (and Wrong) About Generative AI Governance

Ready to move
with clarity?