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September 11, 2025

AI Chatbot Market Shifts: Claude and Perplexity Challenge Tech Giants in 2025

AI Chatbot Market Shifts: Claude and Perplexity Challenge Tech Giants in 2025

The AI chatbot landscape is experiencing significant changes as newer players chip away at the dominance of established tech giants. According to First Page Sage's latest market analysis, ChatGPT still leads with 60.6% market share, but emerging competitors are gaining ground rapidly.

Market Leaders Face New Competition

ChatGPT maintains its position at the top, though its combined market share with Microsoft Copilot has dropped from 76.4% in January 2024 to 74.7% by August 2025. Microsoft Copilot holds 14.1% independently, while Google Gemini captures 13.4% of the market.

The most notable growth comes from newer entrants:

  • Claude AI leads growth at 14% quarterly increase (3.5% market share)
  • Perplexity follows with 13% growth (6.5% market share)
  • Deepseek shows strong momentum at 10% growth despite smaller 0.3% share

Specialized AI Tools Gain Traction

Beyond the general-purpose assistants, specialized AI tools are carving out niches. Perplexity positions itself as an "accuracy-focused AI search engine," while Claude AI targets business users specifically. Privacy-focused options like Brave Leo AI and niche players like Komo are also establishing footholds.

What This Means for Users

The diversification suggests users are seeking alternatives that better match their specific needs rather than one-size-fits-all solutions. Business professionals might prefer Claude's enterprise focus, while users prioritizing search accuracy gravitate toward Perplexity.

As the AI assistant market matures, expect continued fragmentation as different tools optimize for distinct use cases and user preferences.

đź”— Read the full report on First Page Sage