Adecco Study: 98% of Logistics Firms Are Not AI-Ready for the Workforce

A new Adecco Group study covering more than 37,500 employees across 31 countries and 2,000 C-suite executives in 16 industries finds that just 2% of global logistics organizations qualify as "future ready" on AI — and 23% have no AI policy in place at all.

The data reveals a striking disconnect between what employees expect and what employers are delivering. While 81% of logistics workers believe AI is creating new jobs and 77% say they'd be comfortable collaborating with an AI agent, only 27% have been involved by their employer in discussions about how AI is reshaping their work. Meanwhile, 51% of logistics firms report their leadership teams are not well-prepared to leverage AI tools in decision-making.

Key Takeaways:

• 42% of logistics companies offer no formal AI training to employees, even as 37% of on-the-job skills in the sector are expected to change by 2030.
• Employee readiness outpaces organizational readiness. Workers are willing and want to adapt; leadership and governance infrastructure aren't keeping up.
• The Adecco Group recommends logistics companies rethink talent strategies from the ground up, focusing on workforce trust, digital fluency, and structured learning — not just tool deployment.

Nina Ketels, global account director at Adecco, notes that warehouse roles won't disappear but will shift toward more tech-enabled, skilled work as robotics, automated vehicles, and AI-driven logistics systems become standard.

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